Customize workflows based on returns and exchange reasons
Easily configure specific reasons for returns and exchanges. Guide customers through personalized return and exchange experiences based on those reasons.
$1Mn+
20Mn+
10,000+
5
Set up tailored reasons for returns and exchanges
Create clear return and exchange reasons like "Defective Item" or "Changed Mind" to help customers choose the right option. Customize these reasons to manage requests accurately.
Customize refund modes based on payment type
Choose refund modes based on original payment methods. Offer options like store credit, and bank transfer as refund mode for cash on delivery orders.
Learn more
Ask for photos and notes to take informed decisions
Request photos for defective items and notes for complex issues. Provide your team with the information needed to process requests accurately, and without any operational delays.
Learn more
Flexible return methods for customer convenience
Offer return methods tailored to specific return reasons. Send a return label, let customers ship items themselves, or request them to drop items at your store.
Trusted by 10,000+ brands globally
Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!
Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. “Wonder” really helped me with solutions I couldn’t come up with. Can’t wait to publish our new website and see how it really works.
ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It’s a must-have app for anyone seeking quick solutions.
Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier.
Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it’s capabilities, but it’s been rock solid. It’s easy to use, no customer complaints, and no-outages, so I don’t have to stress about returns or exchanges.This is a great product. Highly recommend.
.jpg)
we are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges.
Maximize your revenue, one return at a time
.svg)
.svg)