Built to serve every business, priced to support growth

Free

Provide your customers with a self-serve return and exchange experience while increasing revenue and reducing costs.

5 returns per month
Grow

Get the most out of your return process and seamlessly integrate with your existing eCommerce stack.

$100/month
200 returns per month
60
60
180
450
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MOST POPULAR
Scale

For businesses aiming to scale their returns and exchanges.

5 requests
60/180/450 requests/month
450 and above requests
Users
1
2
5
Custom Pricing
-
-
Returns & Exchanges
Auto approval
Exchange with same varient
Exchange with other product
-
Exchange rules
-
Capture upfront amount difference
-
Cross border return & exchange
Add shopify tags on exchange
Return fees
Gift returns
Return multiple items
Cross Border Returns
Shopify Bundles
Returns and exchanges tracking
Multiple locations
Custom URL
Shipping label customizations
-
Wonder automations (Return automation)
Wonder Revenue Booster (Upsell during return)
-
Wonder smart exchange - (Exchange incentivizations)
-
Wonder Promotions - (Refund mode based incentivizations)
Return Labels Print & QR
Mobile Apps (Omni-experience)
Pre-integrated with all top mobile app builders. No code required
Pre-integrated with all top mobile app builders. No code required
Pre-integrated with all top mobile app builders. No code required
Return Rules & Restrictions
Product/collection based restriction
Capture photo/video based on reasons
Return reason based restrictions
Region based filters in reasons
Return Methods
Shipback by customer
Send a return label
In store returns
-
Refund modes
Gift card
Discount Code
Store credit
Bank transfer
-
UPI
-
Bonus Credit
-
Shopify
Sync return data on Shopify
-
Hold exchange orders on Shopify
-
Integrations
WMS integrations
-
-
Logistics integrations
up to 2
Custom integrations with API and webhooks
Support
24*7 live chat
Dedicated CSM support
-
-
Dedicated KAM
-
-
Help Center knowledge base
Dedicated onboarding
-
Performance review meetings
-
-
Additional Charges
-
$0.49 per additional request
$0.49 per additional request

FAQs

Do you offer a free trial?

Yes, Return Prime offers a free trial so you can explore all the features and see how it can benefit your return management process before committing. Sign up for a free trial of our returns management app and experience the platform first-hand!

What eCommerce platforms are supported?

Return Prime is currently available on Shopify app store. Stay tuned as we continue to explore compatibility with other popular eCommerce platforms in the future!

How long does implementation take?

Most Shopify stores can get set up and start managing returns within minutes. If you need any help during implementation, feel free to reach out to our support team, available 24x7 on chat support.

I have some questions. How can I contact you?

If you have any questions or need assistance, you can reach out to us at help@returnprime.com or schedule a call with our expert.

Do you have an app in the Shopify App Store?

Yes, Return Prime is available on the Shopify App Store. Click here to install the Return Prime App, or visit the Shopify App Store and search for "Return Prime" to get started.