Send automated notifications

Send return, exchange, and refund notifications to keep your customers informed at every stage of the process.

$1Mn+

Worth of Exchange GMV created for merchants

20Mn+

Return/Exchange requests processed

10,000+

Brands across 100+ countries trust us

5

Rated on the Shopify app store

Configure sender details and branding

Set sender name, email, and brand logo, or upload your custom HTML template for email notifications. Keep branding consistent and build customer trust with professional messages.

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Updates for each stage of return

Keep customers updated about return requests, approvals, rejections, or receipts. Tailor messages to ensure transparency and reduce support inquiries.

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Communication for exchange requests

Notify customers when exchange requests are raised, approved, or received. Enable them to keep track of dispatch and delivery of the new item.

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Instant alerts for refund processing

Inform customers immediately when their refund is issued. Store credit, bank transfer, or gift card, Craft unique message for each refund method.

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Optimize customer interaction with notifications

Enable automated notifications for specific actions. It can be notification about switching return to exchange or launching upsell campaigns for all successful store credit refunds.

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Trusted by 10,000+ brands globally

They talk about it better than us
Paper London
January 22, 2021

Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!

1.5 Years on the App
Palava
January 22, 2021

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. “Wonder” really helped me with solutions I couldn’t come up with. Can’t wait to publish our new website and see how it really works.

1.5 Years on the App
Bablou
January 21, 2021

ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It’s a must-have app for anyone seeking quick solutions.

1.5 Years on the App
Natur Contact
January 22, 2021

Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier.

1.5 Years on the App
Flip Mits
May 1, 2021

Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it’s capabilities, but it’s been rock solid. It’s easy to use, no customer complaints, and no-outages, so I don’t have to stress about returns or exchanges.This is a great product. Highly recommend.

1.5 Years on the App
Blaupunkt Audio uses Return Prime to manage returns and exchanges for their Shopify store
Blaupunkt Audio Deutschland
May 1, 2021

we are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges.

1.5 Years on the App

Maximize your revenue, one return at a time

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