Build custom return and exchange policies
Set up and manage rules of return and exchange tailored to your business. Provide transparent yet smooth experience on your Shopify store.
$1Mn+
20Mn+
10,000+
5
Flexible return and exchange windows
Allow multiple items to be returned in one request, reducing effort for brand and customer. Auto-receive items at the warehouse and auto-archive completed requests to stay organized and efficient.
Advanced return restrictions and customization
Decide when return is allowed and when it isn't. Use variables like product tags, discount codes, and sale periods while setting up restrictions. Limit unnecessary returns to reduce costs.
Learn more
Manage non-delivered and Out-of-stock orders
Allow returns only for delivered items. Enable exchanges even if items are out of stock. Keep policies clear for customers while addressing real-world challenges.
Learn more
Encourage upsell and exchange
Encourage customers to exchange products instead of returning them. Use Wonder features to guide them toward exchanges, upsells, or store credit instead of refund.
Automate refunds and additional fees management
Automate refunds and capture price differences for exchanges. Customize settings to manage discrepancies smoothly while ensuring transparency and convenience for customers.
Learn more
Multiple items return, auto-receive, and auto-archives
Allow to return multiple items in one request, reducing effort on both sides. Auto-receive items when they arrive at warehouse, and auto-archive completed requests.
Trusted by 10,000+ brands globally
Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!
Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. “Wonder” really helped me with solutions I couldn’t come up with. Can’t wait to publish our new website and see how it really works.
ReturnPrime is a lifesaver. It excels in lightning-fast issue resolution, especially with returns. Its intuitive interface and dedicated support ensure a seamless experience. No more waiting – ReturnPrime gets the job done swiftly, making returns hassle-free. It’s a must-have app for anyone seeking quick solutions.
Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier.
Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it’s capabilities, but it’s been rock solid. It’s easy to use, no customer complaints, and no-outages, so I don’t have to stress about returns or exchanges.This is a great product. Highly recommend.
.jpg)
we are using Return Prime since some months now and we love the app, as all return handling is easy and straight forward. Great Support from the Appsdart Team. Fast and Professional. They are always open for suggestions and new challenges.
Maximize your revenue, one return at a time
.svg)
.svg)