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Your Complete Guide to Start a Shopify Store in the UK

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Joyeeta Ghosal
February 7, 2025
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E-commerce in the UK is thriving, with no signs of slowing down. In 2023, e-commerce sales saw a growth of 4.8%, and projections indicate the trend will continue. By 2029, revenue is expected to reach $62.7 billion, marking six consecutive years of growth. For entrepreneurs and small businesses, this booming market presents an incredible opportunity.

Shopify has become the trusted platform for building successful UK Shopify stores. Known for its simplicity and sturdy features, Shopify enables businesses of all sizes to thrive online. But what makes a Shopify UK store the ideal choice for beginners?

This guide walks you through every step of starting a Shopify store in the UK, from creating an account to launching your store. Whether you're new to e-commerce or looking to expand, this is your roadmap to success.

Let’s get into it! 

How to Set Up a Shopify Store in the UK

How to Set Up a Shopify Store in the UK

Setting up your Shopify store in the UK is a straightforward process, but it’s important to follow each step to ensure your store is fully optimised. Here’s a step-by-step guide on how to get your Shopify store up and running:

1. Create a Shopify Account

Start by visiting the Shopify website and signing up for an account. Shopify offers a three-day free trial to get you started. After the trial expires, your first month costs just £1, and then it’s £19 per month for the basic plan. From your dashboard, you’ll have access to the control centre for your business, where you can manage everything from inventory to customer details.

2. Add Products

Navigate to the "Products" section from your dashboard and click “Add product”. Enter your product title, description, upload images, and set the pricing. You can also add details like product categories, variants (size, colour), SKUs, and barcodes. Don’t forget to configure sales channels, taxes, and inventory tracking. Save your product and repeat for additional items.

3. Choose Your Theme

Shopify offers a wide selection of themes that can help you get your store looking professional right away. Explore over 100 free and paid themes in the Shopify Theme Store. Choose one that fits your brand’s identity and customise it to suit your needs.

4. Customise Your Site

After selecting your theme, use Shopify’s site editor to tweak your layout, colours, typography, and images. Click “Customize” in your admin dashboard to begin editing your pages. Adjust individual elements or use the “Theme settings” to apply changes across the whole site.

5. Add a Custom Domain

By default, your store will have a myshopify.com URL. You can either connect a custom domain you already own or purchase one through Shopify. A custom domain adds a professional touch to your online store and helps with branding. To add a domain, click on "Settings" > "Domains" to configure your URL.

6. Configure Shipping Settings

From the dashboard, go to “Settings” and then “Shipping and Delivery.” Shopify automatically sets up domestic and international shipping zones, but you can adjust these to suit your needs. You can also configure free shipping and delivery methods and work with the Shopify Fulfillment Network to streamline your logistics.

7. Set Up Payments

Navigate to “Settings” and then “Payments” to activate Shopify Payments, which eliminates transaction fees for payments processed through Shopify. You can also link PayPal or other payment gateways. Be sure to set up manual payment options, such as bank transfers, as well.

8. Choose Your Plan

Shopify offers several plans: Basic, Shopify, Advanced, and Plus. Each plan is suited to different business sizes and needs. The Basic plan starts at £19 per month and includes essential features such as unlimited products and 24/7 support. Choose your plan and billing cycle, and you can always upgrade later.

9. Add Pages

Your Shopify store comes with essential pages like the homepage and contact page. You can add more pages, such as an About Us page or a privacy policy. To add a new page, go to "Online Store" > "Pages" and click “Add Page”. Update each page with relevant content.

10. Connect Apps

Shopify’s App Store has thousands of apps that can enhance your store’s functionality. Whether you need apps for marketing, inventory management, or SEO, you can find tools to help grow your business. Visit the Shopify App Store, search for apps, and install them to extend your store’s capabilities.

11. Create a Test Order

Before launching your store, it’s essential to test the order process. Place a test order to ensure that payment processing, inventory tracking, and shipping settings are working correctly. Shopify’s test mode and Bogus Gateway allow you to test payments without actually charging your card.

12. Launch Your Store

Once everything is in place, it’s time to launch. Go to your setup guide, click “Remove Password” to make your store live, and start selling! Add a homepage title, meta description, and connect your store to Google Analytics to monitor traffic and performance.

Now that your Shopify store is set up, you can start selling your products and building your online presence. Remember, running a successful e-commerce store goes beyond just setting it up; promoting your store is crucial.

With everything in place, let’s understand the legal considerations for UK Shopify businesses.

Legal Considerations for UK Shopify Businesses

When establishing a Shopify business in the UK, it's essential to comply with various legal requirements to ensure smooth operations and avoid potential legal issues. Some key considerations include:

  • Consumer Protection Laws

Adhere to the Consumer Rights Act 2015, which mandates that goods sold must be of satisfactory quality, fit for purpose, and as described. Ensure clear terms and conditions are provided to customers, outlining their rights regarding returns, refunds, and cancellations.

  • E-Commerce Regulations

Comply with the Electronic Commerce (EC Directive) Regulations 2002, which require online businesses to provide specific information, such as company details, contact information, and clear pricing, to customers.

  • Data Protection

Abide by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Implement a comprehensive privacy policy detailing how customer data is collected, used, stored, and protected. Ensure customers consent to data collection and have the option to opt-out.

  • Intellectual Property Rights

Register trademarks for your business name and logo to protect your brand. Conduct thorough searches before finalizing branding elements to avoid infringing on existing trademarks.

  • Company Registration

Decide on a suitable business structure (e.g., sole trader, partnership, limited company). Ensure compliance with ongoing filing and reporting requirements.

  • Website Compliance

Ensure your website includes essential legal documents, such as terms and conditions, privacy policy, and cookie policy. These documents inform users about their rights and your business practices, helping to build trust and transparency.

  • Tax Obligations

Register for Value Added Tax (VAT) if your taxable turnover exceeds the threshold set by HM Revenue and Customs (HMRC). Maintain accurate financial records and submit timely tax returns to avoid penalties.

  • Consumer Right to Cancel

Under UK law, consumers have the right to cancel most orders worth £42 or less within 14 days of placing the order. If you fail to inform customers of this right, it extends to 12 months. This right must be communicated clearly on your site, and customers should be informed about the cancellation procedure.

  • ICO Registration Fee

The registration fee depends on your business size and turnover. For most organisations, the annual fees are generally £40 or £60. The fee is £40 for small businesses with fewer than 10 employees and a turnover of less than £632,000. However, businesses with a high annual turnover can pay fees up to £2,900.

By addressing these legal considerations, UK Shopify businesses can operate confidently, minimize legal risks, and build a trustworthy relationship with their customers.

Now that you are well aware of the legal considerations, let's understand how Return Prime can help e-commerce businesses in the UK manage returns and ensure a smooth customer experience.

Optimize Return Management with Return Prime

Optimize Return Management with Return Prime

Managing returns efficiently is essential for creating a smooth customer experience and maintaining trust with your audience. For UK Shopify stores, Return Prime offers a comprehensive solution to simplify the entire return and refund process, ensuring you stay within Shopify’s refund time limits while enhancing operational efficiency.

Let’s take a closer look at how Return Prime makes managing returns and refunds easier for UK Shopify merchants:

  1. Centralised Return Management

Return Prime consolidates all return-related processes into a single platform, making it easier for merchants to handle refunds, exchanges, and returns. This centralisation increases efficiency and ensures a smooth, hassle-free experience for both the retailer and the customer, improving overall satisfaction. For UK Shopify stores, this simplifies compliance with local regulations and provides a seamless process for customers.

  1. Upsell Opportunities with Wonder Revenue Booster

Returns don’t always have to mean lost revenue. Return Prime’s Wonder Revenue Booster allows merchants to upsell relevant products during the return process, turning returns and exchanges into new sales opportunities. This feature allows UK Shopify stores to maximise their revenue and offer customers alternative products that might better meet their needs.

  1. Store Credit Incentives

Encouraging customers to opt for store credit instead of a direct refund is a smart strategy, and Return Prime makes it easy with the Wonder Promotions feature. This feature not only helps UK retailers retain more revenue, but it also fosters customer loyalty, as customers are incentivised to return and make future purchases with the credit.

  1. Smart Exchanges

The Wonder Smart Exchange feature uses advanced algorithms to suggest exchanges rather than refunds, helping businesses retain more revenue. By promoting exchanges, UK Shopify stores can boost sales and customer satisfaction, ensuring that both customers and businesses benefit from a more efficient process.

  1. Automation and Customisation with Wonder Bot

Wonder Bot Automation allows merchants to fully automate the return and exchange process, saving time and resources. Additionally, merchants can customise return policies specific to their business needs, making Return Prime a perfect fit for the diverse UK market. Whether you’re running a small UK Shopify store or a larger operation, Return Prime’s automation features make it easy to scale and refine your processes.

With these powerful features, Return Prime helps UK Shopify stores manage returns and refunds effortlessly, turning potentially negative experiences into opportunities for customer loyalty and revenue growth.

To Sum Up

Starting a Shopify store in the UK is an exciting journey, offering countless opportunities for entrepreneurs, small businesses, and side hustlers. With a platform like Shopify, managing your online business becomes smooth, whether you’re setting up a basic store or expanding into a larger operation. 

By understanding the steps involved from choosing a theme to managing products and configuring payment systems, UK Shopify stores can be up and running quickly, ready to attract customers and grow.

Remember, building a successful online store is about more than just the setup. Shopify’s extensive features, combined with tools like Return Prime, can help you simplify operations and improve customer satisfaction. Return Prime offers invaluable support in managing returns, boosting revenue, and ensuring your store’s success.

Are you ready to take your Shopify store to the next level? Start your journey today with Return Prime and create a standout business in the UK e-commerce market. Book a demo today!

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