Why is Return Prime the top return app  alternative for Ecoreturns?
Crafted for modern eCommerce brands and known for the intuitive customer portal for subscriptions with top rated support team
Comparison
Ecoreturns
Return Prime
Affordable monthly plans
$19
$9
Festive season credit top-up
No need to upgrade plans when your returns spike during sale/festive season. Top-ups are just added for the ongoing month and you are switched back to old plan from the next billing cycle
Requires plan upgrade
Built on Shopify's Polaris
Built on Shopify's Polaris language giving users the feel of Shopify dashboard and removing the learning curve for any new user completely
Multiple exchange rules
Create more than 1 exchange rules to show different products to customers basis on what they are returning. Use these rules to deliver smooth customer experience without impacting the business
Convert refunds into exchanges
Why to impact your cashflow with refunds when you can make them choose exchanges over refunds with the help of our smart algorithms. With 4 level of influence support, convert up to 60% of your refunds into exchanges
Basic condition based conversion
Upsell customers
Increase revenue from customers even when they are trying to return or exchange a product. Show different products as upsell based on which product or category of product is being returned
Increase store credit refunds
Incentivise your hellbent customers who are not willing to settle anything less than refund for their purchase. With option to add extra refund amount if they chose to receive their refund via store credit, you not only save your cashflow but a customer too!
Repeat purchase insights
Get to know the revenue generated by each customer because of a good post purchase experience, create segments and run campaigns to drive higher repeat purchases
Omnichannel returns
Omnichannel is the way forward for commerce, customers are not willing to accept tech limnitations when it comes to their experience. With our suite of omnichannel offerings, let your customers return from anywhere with same experience
Access to APIs and Webhooks
Build custom integrations to your CRM, OMS or communication tools. With access to webhooks, you can also build customer engagement tools of your own
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I recommend whose starting their own business this is the best app for that.
Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized.
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I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be ...
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The representative was knowledgeable and went above and beyond to ensure I was satisfied. It’s rare to find such dedication and efficiency. Highly recommend!
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